“Having
Raffles Solutions as our implementing partner for deploying
Microsoft Dynamics NAV has added to our assurance that
this project will become a success. Raffles’ regional
reach and documented in-depth knowledge of the Dynamics
NAV product, as well as number of Certified Professionals,
complements Raffles’ credibility as a leading Microsoft
Certified Partner for Dynamics NAV” … Head
of IT, Major Hotel Group, SEA
|
ERP is more than a buzzword today with as many
players as there are products, all promising dramatic results and
improved ROI through access to information, at the right time and
place. Indeed, that is the aim of small and medium-sized corporations,
who seek to leverage investments in IT products that help their
managers stay in touch with vital business metrics, at all times,
irrespective of location.
Raffles Solutions provides high-value information
technology services, in addition to business consulting and outsourcing.
Part of the Thakral Group, Raffles imbues all the group values
and philosophy of building long-term relationships with its partners
and customers. Raffles also brings the customer the same financial
and ethical discipline as well as customer orientation.
A veritable one-stop shop for all IT requirements,
Raffles Solutions offers regional implementation of ERP solutions
(including infrastructure architecture). We have established regional
offices and local infrastructure to provide true value to customers
through faster execution at a lower cost.
Microsoft Dynamics NAV
Integrated Innovation in Microsoft Dynamics NAV
- How Microsoft Dynamics NAV Utilizes Other Microsoft Products
and Technologies to Create Value for Customers and Partners
|
What is Microsoft Dynamics NAV? |
Microsoft Dynamics NAV is an integrated
business management solution designed specifically for the unique
needs of growing, small to medium-sized companies. It is ideal
for businesses looking for one solution that is fast to implement,
easy to customize and simple to use and maintain. Microsoft Dynamics
NAV delivers integrated functionality to support solutions for
Financial Management, Supply Chain Management, Customer Relationship
Management and Manufacturing.
Microsoft Dynamics NAV was originally envisioned around three fundamental
design principles – simplicity, flexibility and adaptability.
Microsoft’s unwavering commitment to these principles and
the expertise of Microsoft Dynamics NAV Partners such as Raffles
Solutions has made Microsoft Dynamics NAV the success it is today.
To date, Microsoft has over 50,000 Microsoft Dynamics NAV customers
in at least 50 countries. These companies rely on Microsoft Dynamics
NAV every day to help them run their operations.
Customer research shows that employees waste valuable time re-keying
redundant information and data into disparate systems, switching
back and forth between different applications and getting reacquainted
with applications that look and feel different. The familiar and
intuitive Microsoft environment enables new employees to start
working immediately thereby saving money on training.
Microsoft Dynamics NAV’s tight integration with Microsoft
Office enables employees to draw on the functionality of familiar
programs such as Microsoft Word, Microsoft Outlook and Microsoft
Excel. Users can build queries that will extract data directly
from the Microsoft Dynamics NAV database from within Microsoft
Word to create customer letters. Or users can export data from
Microsoft Dynamics NAV directly into a Microsoft Excel spreadsheet
to produce reports or create a pivot table for analysis. Employees
can also book meetings, manage contacts and tasks and send email
in Microsoft Dynamics NAV and synchronize automatically with Microsoft
Outlook, or access up-to-date contacts, tasks and calendar information
from Microsoft Outlook directly in Microsoft Dynamics NAV.
|
Raffles
Implementation Methodology |
Raffles Implementation Methodology is a tool developed by Raffles
Consulting group to meet the needs of a Raffles Business Consultant
when installing and implementing Microsoft Dynamics™ NAV
at customer site. The purpose of this Methodology is to provide
sufficient knowledge for a Raffles Business consultant to make
use of the best practices in implementing Enterprise Resource Planning
(ERP) solutions and tools available within Microsoft Dynamics™ NAV.
Raffles Implementation Methodology is divided into six (6) Phases,
each with given, comprehensive output documentation to the client.

The Project Planning Phase marks the official start of the project.
Our team will initiate the project with synchronizing overall objectives,
business requirements and schedules with the client representative.
Thereafter, a detailed Project Plan will be crafted for presentation
during the Kick-off Meeting. During this event, the entire project
is presented to top management of the client, in relation to the
business objectives stated.
The Blueprinting Phase will see a detailed analysis of each business
requirement, current pains and business process. The resulting
Gap Analysis will form part of the solution plan which precedes
the final design of the system.
The Development Phase is going into detail with the findings from
the Business Blueprint phase and creation of customer specific
requirements.
The Deployment Phase includes the actual installation and configuration
of Microsoft Dynamics NAV to the client’s specifications.
During this phase, Raffles Solutions will also deliver comprehensive
end-user training in NAV. The training program is broken down per
process and module, to maximize the learning experience. User-manuals
and exams are part of the training to make sure of quality.
The Operations and GO-LIVE Phase serves as a period of validation,
where the system goes through a number of tests to safeguard all
specifications has been implemented correctly. The client will
also have an opportunity to test-run the system at its full potential
in a safe environment. Go-live is defined as the time the client
can rely in Microsoft Dynamics NAV completely to record all transactions
and provide the right reports. At this point, any legacy systems
are cut off production. Raffles Solutions’ consultants are
trained to provide the right support during this critical period.
The Post Implementation Phase gives support to customer during
their initial phase of operations using Microsoft Dynamics NAV.
Here assistance is given to customer during their first month-end
closing, support plan structures, and assistance during financial
compliant audit.
Microsoft Dynamics™ NAV Rapid Implementation Methodology
(RIM) on the other hand, is another methodology that automates
standard processes, speeds up implementation time, and drives the
global sharing of best practice knowledge and solutions. RIM addresses
the issue of automating and simplifying recurrent processes in
implementation projects, and helps to pinpoint the exact information
needed to get implementations up and running more smoothly and
quickly than ever before.
|
Downloads: |
>> NAV Business Intelligence
>> NAV_Overall_FactSheet
>> NAV_Technology_Framework_FactSheet
>> Nucleus Research Dynamics NAV
>> NAV_Business_Analytics_Whitepaper
>> NAV_Overall_Stack_FactSheet
>> NAV_User_Experience_FactSheet
|
Business Consulting Services |
Raffles Solutions provides high-value information technology services,
in addition to business consulting and outsourcing. Part of the
Thakral Group, Raffles imbues all the group values and philosophy
of building long-term relationships with its partners and customers.
Raffles also brings the customer the same financial and ethical
discipline as well as customer orientation.
A veritable one-stop shop for all IT requirements, Raffles Solutions
offers regional implementation of ERP solutions (including infrastructure
architecture). We have established regional offices and local infrastructure
to provide true value to customers through faster execution at a
lower cost.
|
Professional Services |
Choosing the right ERP application is just a great beginning. To
successfully implement Microsoft Dynamics NAV, a dedicated, highly
skilled and experienced team of Consultants is needed.
Raffles Solutions cover all business, technical and applications
consultancy and include business needs audits, process analysis,
change management, implementation, project management, software
upgrades and technology consulting. We specialize in end-to-end
consulting
with no short-cuts and measurable outcome in each step of the implementation
process.
Our team is specialists in the use of Rapid Implementation Tool
for Dynamics NAV, enabling predictable results at a lower cost
and faster
ROI for our customers. Our proven methodology delivers projects
on time and within budget. Each engagement is planned with our
customers
and documented step by step, leaving no “loose ends” hanging.
Customer Satisfaction is one of our key measurements and part of
the company philosophy.
Raffles Solutions help our customers streamline processes to
maximize use of Microsoft Dynamics while increasing growth
potential. Our
consulting practice is founded on high-level management experiences
as well as technical knowledge. Raffles assists clients by
evaluating current business processes, bring creative solutions
to the table
and blue-printing these components with Microsoft Dynamics
NAV - resulting in a solution that creates value for your organization,
your employees and customers. At Raffles Solutions, we believe
in
win-win solutions for all parties. Contact us for more information.
|
Change
Management Consulting |
In the implementation of business critical systems such
as ERP, the acceptance and “buy-in” from top
management to rank and file staff is crucial for success.
Business processes, roles
and responsibilities as well as plantilla plan can and will change
dramatically during an implementation, such that the management
of human resources becomes a critical success factor to every engagement.
In anticipation of this, Raffles Solutions offers a unique Change
Management Methodology, which runs parallel to the software consulting
engagement. This process focuses on the soft aspects of change,
and how to best prepare human resource assets on every level in
the organization for the change attributed to system implementation.
Our Change Management Consultants are highly trained and experienced
in the fields of organization development, psychology and change
management.
Contact us for more information.
|
Implementation
Audit |
Raffles Solutions provides high-level
audits for clients currently running Microsoft Dynamics. Our consultants
will be able to give management rich and quality reports on the maximization
and utilization of Microsoft Dynamics in each field of automation.
We will also be able to suggest paths forward to maximize investment
and get the best return from Microsoft Dynamics.
Contact us for more information.
|
Dynamics
Training Center |
Raffles Solutions offers a complete suite of training programs on
Microsoft Dynamics in our dedicated training facilities. While
scheduled classes are published monthly, Raffles Solutions can
tailor-fit training programs to fit the needs of every customer.
Contact us for more information.
|